Shipping policy
Shipping Details
Last updated: August 24, 2026
At Waxora.store, we strive to deliver your orders as quickly and safely as possible. Please read our shipping information below.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (Australia) | 5–8 business days | Calculated at checkout |
| Express Shipping (Australia) | 2–3 business days | Calculated at checkout |
| International Shipping | 10–21 business days | Calculated at checkout |
3. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.
4. Shipping Restrictions
We currently ship to most countries worldwide. However, some restrictions may apply depending on the destination. If your country is not available at checkout, please contact us.
5. Lost or Damaged Packages
Waxora.store is not responsible for packages lost or damaged during transit. If your package arrives damaged, please take photos and contact us immediately at support@Waxora.store so we can assist you.
6. Customs & Import Duties
For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates.
7. Contact Us
If you have any questions about shipping, please contact us at support@Waxora.store.